Mila Concierge
Mila Concierge
Just speak.

Host less.
Delight guests more.

The AI concierge for short-term rentals, hotels and resorts, and homes for sale. Guests and buyers ask out loud and Mila answers, 24/7 in 14 languages, from a kiosk on site or their own iPhone.

Set up in under 10 minutes · No card until you go live
<10 min
To set up a property
24/7
Always on for guests
14
Languages spoken
~10 sec
Typical answer time
Mila kiosk on a stand in a living room
Tap and speak at the kiosk
Ask in any language
Mila answering a guest's question on their phone
Trusted partners
Casago
Your guests ask the same questions. Every time.

Even 15 minutes per property a week adds up to 12+ hours a year. Across 50 properties, that's 600+ hours you could spend growing your portfolio instead.

Without Mila
  • Late-night texts about Wi-Fi and thermostats
  • PDF house manuals nobody reads
  • International guests you can't fully support
  • Property knowledge stuck in your head
With Mila
  • Guests get instant answers, day or night
  • Answers come with photos of your actual property
  • Every guest helped in their own language
  • You only hear about real issues
Live in about an hour
From your listing link to a working QR code in about an hour.
1
Add your listing
Paste your listing URL and upload your guidebook or listing sheet. Mila learns your property in under 10 minutes. Hotels and resorts: our team sets it up for you.
2
Test and fine-tune
Ask Mila a few questions, then add photos, extra details or edits wherever an answer could be better.
3
Activate and go live
Activate and your QR code is ready for guests, usually within the hour. Add a kiosk on any iPad or iPhone stand if you like.
The printable Mila guest QR card, generated for a property
Your QR card, live within the hour. Guests and buyers scan and ask.
Mila kiosk idle screen on an iPad
Mila idle screen on a guest's phone
On the kiosk or in their pocket

A welcoming kiosk in the kitchen, lobby or open house, plus scan-to-chat QR cards and signs. Same Mila, same answers.

Voice or text
Guests talk naturally or type, whichever they prefer.
14 languages
International guests get help in their own language.
Answers with photos
Show exactly where the pool lights or grill controls are.
Question analytics
See what guests ask most and fix confusion at the source.
Host dashboard
Review answers and update property info in one place.
Real issues only
Routine questions stay with Mila. The rest come to you.
Host portal
See every question. Perfect every answer.

Every guest question and Mila's answer, in one place. Edit any answer and Mila remembers it instantly.

Every conversation, by guest
Browse what each guest asked and exactly how Mila replied.
Edit answers instantly
Rewrite a reply and it goes straight into Mila's memory for the next guest.
Flags what needs you
Questions that need attention are highlighted, so nothing slips through.
Mila host portal · Conversations
Mila host portal showing guest conversations
Guests love asking Mila

“I used Mila to help me find things in the kitchen instead of opening each drawer and cabinet to hunt for them and she was spot on. It was easy to use for someone non-technical!”

Tracey, guest

“We used the Mila for some questions. It provided good answers, which helped us answer our questions like how to use the grill or turn on the pool lights. It was very helpful.”

Tom, guest

“Mila has taken the repetitive guest questions off our team's plate. We're saving hours every week, and our guests get instant answers day or night, in their own language.”

Kurt, VOW Global
Pricing
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Ready to Get your time back?
Let Mila handle the routine questions, starting this week.
Book a demo