Mila Concierge
Host Portal Guide
Everything you need to know about managing your properties, devices, and guest communication.
Dashboard
Your command center for all properties
Features
Time Saved Metrics
See how much time Mila has saved you by automatically answering guest questions. We estimate ~2 minutes saved per question answered.
Conversations by Property
Visual breakdown showing which properties receive the most guest questions. Helps identify busy properties.
Flagged Questions
3 tipsGuest questions that received thumbs-down feedback. Review these to improve AI responses.
Improving AI Responses
1Check the Dashboard for flagged conversations
2Read the guest's question and the AI's response
3Review the guest's feedback comment (if provided)
4Write a better answer in the text box
5Click Submit to save your correction
6The AI will learn from your answer for future questions
Need more help?
Contact our support team and we'll respond as soon as possible.
support@milaconcierge.com